Shipping & Returns

Shipping Cost and Delivery Timeframe

We charge a flat rate of AUD $15.00 for every order regardless of quantity

All orders to be made 2 days before the delivery date.

Delivery Date:

Wednesday - North of the River

Thursday - South of the River

Refunds & Returns Policy

In the rare case that you are not happy with your order, please contact us by email or phone on (08) 9377 4145 to discuss the issue you are having. As the majority of the products we sell are perishable, it is important that if any problem is experienced that you contact us immediately so that the problem can be rectified. In most cases where a product defect has been identified by Springs Meats, replacement product/s or store credit to equal value will provided. Springs Meats reserves the right to alter the refund policy with transactions of extenuating circumstances.

We highly recommend that you inspect the goods before signing for the delivery, as signing for the delivery indicates that you have received the goods to the promised specifications.

Cancelling your order

If we have received your order, but no payment we can cancel your order on request without charge by contacting us at

  • If we have received your payment and you would like to cancel your order 48 hours or more before your scheduled delivery date, there will be a $3 service charge deducted from your refund amount before it is provided.
  • If you cancel your order within the specified amount of days shown below, the following percentage of your order will be charged as a fee:
    • Over 2 business days before scheduled delivery A $3 Service fee to process your refund if payment has been received.
    • Less than 2 business days before delivery A 20% restocking fee applies.